Skill Assessment, Job Placement, and Training: What Can Be Learned from the Temporary Help/Staffing Industry?

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Report examines the presence of the temporary help firm in the labor market.

Temporary help companies are identified by facilitating job search, job shopping, and temporary job placement. Study provides examination of temporary help industry looking at its practices and one of its largest firms, Manpower Inc. Firm explores potential roles that temporary work and staffing firms might play in a revitalized national employment system and suggest areas for private-public partnerships.

Policy findings show short-duration employment expands career possibilities for those searching for long-term employment. Secondly, study finds that skills assessment, training and placement expertise can improve the job-matching process in both the private and public sectors. The examination of Manpower Inc. and its commercial success was found to be attributed to sheer volume of detailed information, the company’s “reverse funnel” approach to skills assessment the particular design of its training packages, and the access of local Manpower offices to desirable temporary employment opportunities.

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